Returns & Exchanges
At LG Parts, we strive to ensure you receive the correct components for your home appliances. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery provided they are in their original, uninstalled condition.
Verify Compatibility
Before initiating a return, ensure the part has not been installed and is kept in its original packaging with all labels intact.
Request an RMA
Contact our support team with your order number and part details to receive a Return Merchandise Authorization (RMA) number and shipping instructions.
Pack and Ship
Securely package the item to prevent damage during transit and clearly mark the RMA number on the outside of the shipping box.
Inspection and Refund
Once our technicians verify the part's condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing