Frequently Asked Questions

Everything you need to know about your home appliance replacement parts.

How do I know if a part is compatible with my appliance?

To ensure compatibility, please locate your appliance's model number on the manufacturer's tag. You can enter this number into our search bar to find a guaranteed list of matching components.

Are the parts sold on LG Parts original equipment manufacturer (OEM) products?

Yes, we specialize in genuine OEM parts to ensure the highest quality, safety, and performance for your home appliances.

How long does shipping typically take?

Most in-stock orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for urgent repairs.

What is your return policy for electrical components?

Unused and uninstalled parts can be returned within 30 days of purchase. Please note that electrical components must be in their original, unopened packaging to be eligible for a refund.

Do you offer technical support for part installation?

While we provide detailed part diagrams and compatibility information, we recommend consulting a licensed technician for complex installations to ensure your appliance warranty remains valid.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.